What is a hotspot?
HOTSPOT is place where wireless internet is offered. The visitors can use their laptops, tablets or mobile phones to access the internet. Almost all internet capable equipment sold today support Wi-Fi. Hotspots are operated mainly in hotels, restaurants, airports, trainstations, campgrounds, cafeterias, libraries and other public places.
Does the broadband connection need to have a fixed IP address?
No, the system is working if you have a dynamic IP address, however with a fixed IP address you can access your router remotely and can change different setting in your router’s firmware easily.
Is roaming possible between multiple locations?
Yes. If you have multiple locations under your account, users will be able to log in at each location (you can also disable this function via the Cloudzone Portal). There are no additional fees of this kind of operation.
What is Cloudzone Portal?
Control Centre is a web-based hotspot management tool where you can manage your locations, view/edit users, view transactions, create reports, etc from the Cloud.
Where can i read more information about your company?
Wifi Cloud Zone is a service provided by Agnacom Technology Ltd.
You can find more information at www.agnacom.co.uk
How much does the service cost?
Prices are starting at £10/month. Please contact us for more information
Do you provide internet connection for the service?
No, but we can provide you with a competetive quote for the broadband connecton. The only requirement is to have a stable broadband connection, it can be an ADSL, satellite, 3G/UMTS or any other kind of internet connection.
It’s possible to connect the router directly to an ADSL modem or you can connect it to an existing local network.
How can I cancel the service?
Depends on the contract but usually 30 days notice is what we require.
What is needed to operate a HotSpot?
To operate a HotSpot with our system, a broadband internet connection and at least one compatible Wi-Fi router or device is needed (supplied and installed as an option) . The minute the router receives internet, the service starts to work (you need to provide the broadband internet connection).
Since there is a special software running on the router, there is no need to operate a computer. You can connect the hotspot router directly to the ADSL modem or to an existing network. Then the router communicates with our web and radius servers (to authenticate users).